Time Grindy

Terms of Service

Article 1 (Purpose)

  • The purpose of these Terms and Conditions is to prescribe the rights, obligations, and responsibilities of the Company and the Service User, as well as other necessary matters, regarding the use of the game service provided by "Time Grindy" (hereinafter referred to as the "Company") through mobile devices and the associated network, website, and other services (hereinafter referred to as the "Service").

    • Article 2 (Definitions of Terms)

    • 1. The definitions of terms used in these Terms and Conditions are as follows:
      • 1.1 “Company” refers to the business operator that provides services through mobile devices.
      • 1.2 “Member” refers to a person who enters into a service agreement in accordance with these Terms and Conditions and uses the services provided by the Company.
      • 1.3 “Temporary Member” refers to a member who uses the services through guest login mode without linking or authenticating account information with an external account.
      • 1.4 “Game Service” refers to the services, customer support, information provision, and all other incidental services provided to the “Member” through the “Company’s” website, mobile game application, or other platforms.
      • 1.5 “Mobile Device” refers to a device capable of downloading or installing content, including mobile phones, smartphones, portable information terminals (PDAs), tablets, etc.
      • 1.6 “Account Information” collectively refers to information provided by the Member to the Company, such as the Member ID, external account information, device information, nickname, profile picture, and friend list, as well as game usage information (character information, items, etc.) and payment information for usage fees.
      • 1.7 “Content” refers to all paid or free materials (games and network services, applications, game money, game items, etc.) digitally produced by the Company in connection with the provision of services so that they can be used on mobile devices.
      • 1.8 “Open Market” refers to an e-commerce environment established to enable the installation and payment of game content on mobile devices.
      • 1.9 “Application” refers to any program downloaded or installed via a mobile device to use the services provided by the Company.
      • 1.10 “Game Service” refers to a game executed by a Member on a mobile device and related services as one of the services provided by the Company.
      • 1.11 “Affiliate Service” refers to individual or collective services provided through a partnership with a provider of messenger services or a provider of social network services (SNS) such as Facebook.
      • 1.12 “Payment Provider” refers to a provider of electronic payment methods usable in the “Open Market,” such as credit cards and mobile phone payments.
      • 1.13 “Guest Character, Temporary Member, etc.” refers to an account temporarily granted without a member identification procedure through the simplified application process provided by the Company.
      • 1.14 “Member Withdrawal” refers to a member terminating the usage agreement with the Company regarding game services, etc. “Member Withdrawal” is possible for each subscribed game.
      • 1.15 “Paid Content” refers to content obtained by the user through in-app purchases within the game.
      • 1.16 “Free Content” refers to content acquired through methods other than in-app purchases, and includes content received as a gift or provided free of charge through events, etc.
    • 2. Except for those defined in Paragraph 1 of this Article, the definitions of terms used in these Terms and Conditions shall be in accordance with relevant laws and regulations and service-specific policies, and any matters not specified therein shall follow general commercial practices.

    Article 3 (Provision of Company Information, etc.)

    • The Company shall display the following matters within the game service. However, the Privacy Policy and Terms and Conditions may be made available for viewing via a linked screen.
    • 1. Company name and name of the representative
    • 2. Address of the business office (including the address where member complaints can be handled)
    • 3. Email address
    • 4. Business registration number
    • 5. Mail-order business registration number
    • 6. Privacy Policy
    • 7. Terms of Service

    Article 4 (Effectiveness and Amendment of Terms)

    • 1. The Company shall post the contents of these Terms and Conditions within the game service or on a linked screen so that Members may be aware of them.
    • 2. In the event that the Company amends the Terms and Conditions, it shall specify the effective date, the details of the amendment, and the reasons for the amendment, and notify Members by posting them within the game service or on a linked screen at least 7 days prior to the effective date. However, if the changed content is unfavorable to Members or involves a change in significant matters, the Company shall provide notice in the same manner as described in the main text at least 30 days prior to the effective date and notify Members in the manner prescribed in Article 27, Paragraph 1.
    • 3. In the event that the Company amends the Terms and Conditions, it shall confirm whether Members consent to the application of the amended Terms and Conditions after announcing the amended Terms and Conditions. When the Company makes the announcement or notification under Paragraph 2, it shall also announce or notify that if a Member does not express their intent to consent or refuse the amended Terms and Conditions, they may be deemed to have consented; and if a Member does not express their intent to refuse by the effective date of these Terms and Conditions, they may be deemed to have consented to the amended Terms and Conditions. If a member does not agree to the revised Terms and Conditions, the Company or the member may terminate the Service Agreement.
    • 4. The Company shall take measures to allow members to ask questions and receive answers regarding the contents of these Terms and Conditions.
    • 5. The Company may revise these Terms and Conditions to the extent that such revisions do not violate the laws of the Republic of Korea.
    • Members must check for changes to the Terms and Conditions, and the Company shall not be liable for any damages arising from a member's failure to be aware of the contents of the revised Terms and Conditions due to their own negligence..

    Article 5 (Conclusion and Application of Service Agreement)

    • 1. A Service Agreement shall be concluded when a person who wishes to become a member (hereinafter referred to as the “Applicant”) agrees to the contents of these Terms and Conditions, applies for the use of the Service, and the Company accepts such application.
    • 2. In principle, the Company shall accept the Applicant’s application. However, the Company may refuse to accept an application for use that falls under any of the following subparagraphs.
      • 2.1 If the application is made for the purpose of undermining social peace and order or public morals
      • 2.2 If the application is made for the purpose of using the game service for fraudulent purposes
      • 2.3 If false information is entered in the application form or the application requirements are not met
      • 2.4 If the service is used through abnormal or indirect methods in a country where the Company does not provide the service
      • 2.5 If another person's information or mobile device is used without authorization
      • 2.6 If the application is made to use the game service on a mobile device for which the Company has restricted service usage
      • 2.7 If the application is made for the purpose of pursuing profit
      • 2.8 If the application is made for the purpose of engaging in acts prohibited by relevant laws of the Republic of Korea
      • 2.9 If approval is deemed inappropriate due to other reasons equivalent to the above items
    • 3. The Company may withhold approval in any of the following cases until the cause is resolved:
      • 3.1 Where there is insufficient capacity in the Company's facilities, support for specific mobile devices is difficult, or there are technical difficulties.
      • 3.2 Where a service failure occurs or there is a failure regarding service usage fees or payment methods.
      • 3.3 Where it is determined that approval of the application for use is difficult due to other reasons equivalent to those listed in the above items.
    • 4. Once a Member completes the agreement procedure for the Terms and Conditions or inputs the information necessary for using the Service, the Company shall allow the Member to use the Service immediately, provided there are no grounds to withhold or refuse approval. However, if matters pursuant to Paragraph 2 are confirmed subsequently, the Company may restrict use or terminate the contract in accordance with the provisions of these Terms and Conditions.
    • 5. The Company may provide a temporary member function for the Game Service for the convenience of the User. During the use of the temporary member function, if any of the following apply, issues may arise where account information is deleted or records cannot be verified, and account information for the Game Service used through the temporary member function may not be linked or transferred thereafter. In this case, the Company does not guarantee the recovery of account information and assumes no liability for compensation or damages. However, this shall not apply in cases caused by the Company's willful misconduct or gross negligence.
      • 5.1 If the mobile device has been changed
      • 5.2 If the mobile device has been modified or factory reset
      • 5.3 If all or part of the content, such as applications, has been deleted from the mobile device

    Article 6 (Rules Other than Terms and Conditions)

    • This shall be in accordance with relevant laws or customs of the Republic of Korea.

    Article 7 (Operation Policy)

    • 1. Matters necessary for the application of the Terms and Conditions and matters delegated by the Terms and Conditions with a specific scope defined may be established as the Game Service Operation Policy (hereinafter referred to as the “Operation Policy”).
    • 2. The Company shall post the contents of the Operation Policy on the Community, within the Game Service, or on linked screens so that Members may be aware of them.
    • 3. In the event of an amendment to the Operation Policy, the procedures set forth in Article 4, Paragraph 3 shall be followed. However, if the content of the amendment to the Operation Policy falls under any of the following subparagraphs, prior notice shall be provided in accordance with the method prescribed in Paragraph 2:
      • 3.1 When amending matters delegated by the Terms and Conditions with a specific scope defined
      • 3.2 When amending matters unrelated to the rights and obligations of Members
      • 3.3 When amending the Operation Policy within a scope that Members can foresee and where the content is not fundamentally different from what is stipulated in the Terms and Conditions
    • 4. If any of the following reasons apply, it will be deemed a violation of the Operation Policy, and account suspension measures may be initiated.
      • 4.1 Acts that cause offense to other customers through profanity or slander
      • 4.2 Acts that interfere with smooth gameplay or game operations, or spread false information
      • 4.3 Acts of advertising for commercial purposes or attempting cash transactions (including account trading and account sharing)
      • 4.4 Acts of leaking other customers' personal information
      • 4.5 Acts of violating the naming policy
      • 4.6 Acts of obtaining unfair profits through bug exploitation or abuse
      • 4.7 Cases where the use or distribution of illegal or unauthorized programs is confirmed
      • 4.8 Cases of obtaining unfair profits through unauthorized use of another person's payment method or refund abuse
    • 5. If an operation policy is posted in the community, that policy will be applied preferentially.

    Article 8 (Protection and Use of Personal Information)

    • 1. The Company strives to protect members' personal information in accordance with relevant laws and regulations, and the protection and use of personal information shall be governed by relevant laws and regulations and the Company’s Privacy Policy. However, the Company’s Privacy Policy does not apply to linked services other than those provided by the Company.
    • 2. Depending on the characteristics of the service, content introducing oneself, such as nicknames, character photos, and status information, which is unrelated to the member's personal information, may be disclosed.
    • 3. Except in cases where there is a request from relevant government agencies in accordance with relevant laws and regulations, the Company does not provide members' personal information to third parties without the member's consent.
    • 4. The Company shall not be held liable for any damages resulting from the leakage of personal information caused by reasons attributable to the member.
    • 5. The Company does not use personal information for purposes other than those notified in advance, and upon achieving the purpose, it destroys the information immediately using a method that makes it impossible to regenerate.

    Article 9 (Obligations of the Company)

    • 1. The Company shall faithfully comply with the exercise of rights and the fulfillment of obligations stipulated in relevant laws and regulations and these Terms and Conditions in good faith.
    • 2. To ensure that Members can use the Service safely, the Company shall establish a security system for the protection of personal information (including credit information) and disclose and comply with the Privacy Policy. Except as provided in these Terms and Conditions and the Privacy Policy, the Company shall ensure that Members' personal information is not disclosed or provided to third parties.
    • 3. In the event that equipment failures occur or data, etc. are lost or damaged while improving the Service for the continuous and stable provision of the Service, the Company shall make its best efforts to repair or restore them without delay, unless there are unavoidable reasons such as natural disasters, emergencies, or failures or defects that cannot be resolved with current technology.
    • 4. If opinions or complaints raised by Members are deemed legitimate, the Company shall endeavor to process them immediately. However, if immediate processing is difficult, the Company may notify the Member of the reason for the delay and the processing schedule via the phone number or email address provided by the Member.

    Article 10 (Obligations of Members/Users)

    • 1. In connection with the use of the services provided by the Company, you shall not engage in any of the following acts:
      • 1.1 Entering false information when applying for use or changing member information
      • 1.2 Buying, selling, or gifting cyber assets (ID, character, item, game money, etc.) through services not in use or abnormal methods, or acquiring and using them
      • 1.3 Posting messages or sending emails by impersonating an operator or stealing another person's name, or impersonating another person or falsely stating a relationship with another person
      • 1.4 Purchasing paid content by stealing credit cards, wired/wireless phones, bank accounts, etc., or fraudulently using another member's ID and password
      • 1.5 Collecting, storing, posting, or distributing another person's personal information without authorization
      • 1.6 Engaging in or inducing speculative activities such as gambling, exchanging or posting obscene or vulgar information or linking to obscene sites, or transmitting or distributing words, sounds, text, images, photos, or videos to others that cause shame, disgust, or fear, etc., in an improper use of the service
      • 1.7 Using the service for unauthorized profit, business, advertising, promotion, Acts of using for purposes other than their intended use, such as political activities or election campaigning
      • 1.8 Acts of unauthorized reproduction, distribution, facilitation, or commercial use of information obtained through the Company's services; acts of using the service by exploiting known or unknown bugs
      • 1.9 Acts of obtaining gains by deceiving others; acts of causing damage to others in connection with the use of the Company's services
      • 1.10 Acts of infringing upon the intellectual property rights or portrait rights of the Company or others; acts of defaming the reputation of others or causing damage
      • 1.11 Acts of intentionally transmitting, posting, distributing, or using information (computer programs) whose transmission or posting is prohibited by law, or viruses, computer code, files, programs, etc. designed for the purpose of interfering with or destroying the normal operation of computer software, hardware, or telecommunications equipment
      • 1.12 Acts of impersonating the Company by modifying the application without special rights granted by the Company, adding or inserting other programs into the application, hacking or reverse engineering the server, leaking or modifying source code or application data, establishing a separate server, or arbitrarily modifying or misappropriating a part of the website
      • 1.13 Acts of using, distributing, or attempting to use software, applications, etc., falling under Items 11 and 12
      • 1.14 Acts such as requesting others to play a game in exchange for monetary compensation (e.g., proxy leveling)
      • 1.15 Other acts that violate relevant laws and regulations or are contrary to good morals or general social norms
    • 2. The Member bears responsibility for managing their account and mobile device and must not allow others to use them. The Company shall not be liable for any damages arising from negligence in managing the mobile device or from consenting to its use by others.
    • 3. The Member must set and manage a payment password function to prevent fraudulent payments on each open market. The Company shall not be liable for any damages arising from the Member's negligence.
    • 4. If a Member proceeds with a refund or withdrawal of subscription through the customer service centers of overseas markets, such as the [Google Play Store] or [Apple App Store], despite being fully aware that the Member has exhausted all items or that the items are ineligible for withdrawal or refund, and such a refund or withdrawal is processed without the Company's approval, the Company may take civil damages, other legal measures, or impose a permanent suspension.
    • 5. Members may not use the Service to engage in business activities that generate financial benefits for themselves or others without the Company's prior consent, and the Member bears full responsibility for the results of such business activities.
    • 6. If a third party raises an objection or claims damages against the Company due to business activities not approved in advance, the Member shall indemnify the Company at the Member's expense. If the Company suffers damages, the Company may claim compensation for the incurred damages from the relevant Member; however, this shall not apply if the Company caused the damages through intent or gross negligence or failed to take measures to prevent the damages.
    • 7. The Company may determine the specific details of the acts listed in each of the following subparagraphs, and Members shall comply with them.
      • 7.1 Member's account name, character name, guild name, and other names used within the game
      • 7.2 Chat content and methods
      • 7.3 Methods of using the bulletin board and services
      • 7.4 Policies regarding partnership services with external mobile platforms such as Kakao, Facebook, and Google Plus
      • 7.5 Other matters deemed necessary by the "Company" for the operation of the "Game Service" within the scope that does not infringe upon the essential rights regarding the use of the "Game Service"
    • 8. Members have an obligation to review and comply with the provisions of these Terms and Conditions, usage guidelines, precautions announced in relation to the Game Service, and matters notified by the Company.

    Article 11 (Provision of Services)

    • 1. The Company shall allow members whose service agreement has been completed in accordance with the provisions of Article 5 to use the Services immediately. However, in the case of certain services, the Company may commence the Service from a designated date as necessary.
    • 2. When providing Game Services to Members, the Company may provide other additional services in addition to the services specified in these Terms and Conditions.
    • 3. The Company may differentiate usage by classifying Member grades and subdividing usage time, frequency of use, and the scope of services provided.

    Article 12 (Use of Service)

    • 1. The Game Service shall be provided for a set period in accordance with the Company’s business policy. The Company shall provide notice of the Game Service provision time through appropriate means, such as on the initial screen of the Game Application or in the Game Service announcements. Unless otherwise indicated or announced, the Service shall be provided 24 hours a day by default.
    • 2. Notwithstanding Paragraph 1, the Company may temporarily suspend all or part of the Service in any of the following cases. In such cases, the Company shall announce the reason and duration of the suspension in advance on the initial screen of the Game Application or in the Game Service announcements, etc. However, if there are unavoidable circumstances that prevent prior notice, notice may be given subsequently.
      • 2.1 Cases where it is necessary for system operations, such as regular system maintenance, server expansion or replacement, or network instability
      • 2.2 Cases where normal service provision is impossible due to power outages, failures in service facilities, surges in service usage, or maintenance or inspection of facilities by key telecommunications carriers
      • 2.3 Cases where situations beyond the Company's control occur, such as war, civil unrest, natural disasters, or equivalent national emergencies
      • 2.4 Cases where it is necessary to respond to electronic infringement incidents such as hacking, communication failures, abnormal game usage patterns by members, or unforeseen instability of the game service
      • 2.5 In the case of Paragraph 2, Item 1, the Company may suspend the game service for a set period of time. In this case, the Company shall notify members of this fact in advance on the game's initial screen or the official community.
      • 2.6 In the case of Paragraph 2, Item 4, the Company may temporarily suspend the game service without prior notice. In such cases, the Company may notify members of this fact afterward on the game's initial screen or the official community.
    • 3. The Company provides services using a dedicated application for mobile devices or a network. Members may use the service for free or for a fee by downloading and installing the application or by using a network.
    • 4. In the case of paid content, usage is permitted only upon payment of the fees specified for the relevant service. When downloading the application or using the service via a network, separate charges determined by the subscribed mobile carrier may apply.
    • 5. Applications downloaded and installed or services used via a network are provided in accordance with the characteristics of the mobile device or mobile carrier. In the event of a change in mobile device, a change in phone number, or international roaming, the use of all or part of the content may be impossible, and the Company shall not be held liable in such cases.
    • 6. Background operations may be performed for applications downloaded and installed or services used via a network. In such cases, additional charges may apply in accordance with the characteristics of the mobile device or mobile carrier, and the Company shall not be held liable in relation thereto.
    • 7. To provide smooth service to members who have applied for service use, the Company may install or change (update) programs necessary for service use, such as individual programs, security programs, and payment modules, without the member's additional consent. However, when installing programs unrelated to service use, such as advertising programs, the Company must notify the member and obtain their consent before installation.

    Article 13 (Change and Suspension of Service)

    • 1. The Company may change the Service as necessary for operational or technical reasons to ensure the smooth provision of Game Services, and will announce such details within the Game Service prior to the change. However, if a change is unavoidably necessary, such as for fixing bugs or errors or for an emergency update, or if the change does not constitute a significant change, the Company may announce it afterward.
    • 2. The Company may suspend the entire Service if it becomes difficult to continue the Service due to serious managerial reasons, such as the cessation of business operations due to business transfer, division, or merger, the expiration of the contract for game provision, or a significant deterioration in the profitability of the relevant Game Service. In this case, the Company shall announce the suspension date, reason for suspension, and compensation conditions through the initial screen of the Game Application or its linked screen at least 30 days prior to the suspension date, and notify the Member in accordance with the method prescribed in Article 27, Paragraph 1.
    • 3. In the case of Paragraph 2, the Company shall refund unused or remaining paid items in accordance with Article 22.

    Article 14 (Collection of Information, etc.)

    • 1. The Company may store and retain chat content exchanged between members, and this information shall be retained solely by the Company. The Company may access this information only for the purpose of mediating disputes between members, handling civil complaints, or maintaining game order, and third parties may access this information only if authorized in accordance with relevant laws.
    • 2. If the Company or a third party accesses chat information pursuant to Paragraph 1, the Company shall notify the relevant member of the reason and scope of access in advance. However, if access to this information is required in relation to the investigation, processing, or verification of prohibited acts under Article 10, or for the relief of damages caused by such acts, notification may be provided subsequently.
    • 3. The Company may collect and utilize members' mobile device information (settings, specifications, operating system, version, etc.), excluding members' personal information, for the smooth and stable operation of the Service and the improvement of Service quality.
    • 4. The Company may request additional information from members for the purpose of service improvement and service introduction to members. The Member may accept or reject this request, and if the Company makes this request, it shall also notify the Member that they may reject it.
    • 5. If necessary for identity verification, the Company may request the Member’s identification card, mobile identity verification, or a certificate in lieu thereof, after notifying the Member of the reason (or purpose). The Company shall not use such documents for any purpose other than the purpose notified in advance, and shall destroy them immediately in a manner that makes them irrecoverable upon the achievement of the purpose.

    Article 15 (Provision of Advertisements)

    • 1. The Company may place advertisements within the Game Service in connection with the operation of the Service.
    • 2. Members who wish to use the Service are deemed to have agreed to the placement of advertisements displayed during the use of the Service.
    • 3. The Company may transmit advertising information via methods such as email, text messaging (LMS/SMS), and push notifications only to members who have consented to receive such information. In this case, members may refuse to receive such information at any time, and the Company shall not send advertising information if a member refuses to receive it.
    • 4. You may be connected to advertisements or services provided by third parties through banners or links within the services provided by the Company.
    • 5. If you are connected to advertisements or services provided by third parties pursuant to Paragraph 4, the services provided in that area are not within the Company's service domain; therefore, the Company does not guarantee reliability, stability, etc., and the Company shall not be liable for any damages incurred by the member resulting therefrom. However, this shall not apply if the Company facilitates the occurrence of damage through intent or gross negligence or fails to take measures to prevent damage.

    Article 16 (Ownership of Copyright, etc.)

    • 1. Copyrights and other intellectual property rights regarding content within the Game Service produced by the Company shall belong to the Company. Members shall only have the right to use such content under the conditions set by the Company in relation to the Game Service.
    • 2. Members shall not use for commercial purposes or allow others to use information obtained through the Game Service provided by the Company, for which intellectual property rights belong to the Company or the provider, by means of reproduction, transmission, etc. (including editing, publication, performance, distribution, broadcasting, creation of derivative works, etc.; hereinafter the same applies) without the prior consent of the Company or the provider.
    • 3. Members permit the Company to use communication, images, sounds, and all materials and information (hereinafter referred to as “User Content”), including conversational text, displayed within the Game or uploaded or transmitted by Members or other users through the Game Application or Game Service in relation to the Game Service, under the following methods and conditions.
      • 3.1 Using, editing, changing the format, or otherwise modifying the relevant User Content (it may be used in any form, such as publication, reproduction, performance, transmission, distribution, broadcasting, or creation of derivative works, and there are no restrictions on the period or region of use).
      • 3.2 Not selling, renting, or transferring User Content for the purpose of transaction without the prior consent of the user who created the User Content.
    • 4. Regarding User Content of Members that is not displayed within the game and is not integrated with the game service (e.g., posts on general bulletin boards), the Company does not use it without the Member's explicit consent, and Members may delete such User Content at any time. The rights and responsibilities regarding the works belong to the Member.
    • 5. If the Company determines that a post posted or registered by a Member within the Service constitutes a prohibited act pursuant to Article 10, it may delete, move, or refuse registration thereof without prior notice.
    • 6. A Member whose legal interests have been infringed by information posted on bulletin boards, etc. operated by the Company may request the Company to delete the relevant information or post a rebuttal. In this case, the Company shall promptly take necessary measures and notify the applicant.
    • 7. This shall remain valid while the Company operates the game service and shall continue to apply even after membership withdrawal.

    Article 17 (Purchase, Usage Period, and Use of Paid Content)

    • 1. Paid content purchased by a Member within the Game Service may only be used on the device where the relevant application was downloaded or installed.
    • 2. Content provided through paid payment within the Service may be used as it is tied to the Member's account information. However, in the case of temporary members, it may only be used on the device where the application was downloaded or installed.
    • 3. The usage period of paid content purchased by a Member shall follow the period specified at the time of purchase. However, in the event of service suspension pursuant to Article 13, the usage period of paid content without a fixed term shall be until the date of service suspension announced at the time of the service suspension notice.
    • 4. Content consumed when exchanging for other content within the Service or using content (hereinafter referred to as "Game Currency") is classified into paid content and free content.
    • 5. Paid content shall be used first among Game Currency. However, this shall not apply if the Service designates a separate priority of use.

    Article 18 (Restrictions on Service Use by Members)

    • 1. Members shall not engage in acts that violate the obligations of members pursuant to Article 10. In the event that such acts are committed, the Company may take measures to restrict the member's use of the service, including the deletion of related information (posts, photos, videos, etc.) and other measures, as classified in each of the following subparagraphs. The specific reasons and procedures for such restriction measures shall be determined in the operation policies of individual games pursuant to Article 19.
      • 1.1 Restriction on Partial Character Authority: Restricting certain authority of a member's character, such as chatting, for a certain period.
      • 1.2 Restriction on Character Use: Restricting the use of a member's character for a certain period or permanently.
      • 1.3 Restriction on Partial Account Authority: Restricting authority of a member account, such as posting on the bulletin board, for a certain period or permanently.
      • 1.4 Restriction on Account Use: Restricting the use of a member account for a certain period or permanently.
      • 1.5 Restriction on Member Use: Restricting the member's use of the game service for a certain period or permanently.
    • 2. If the restriction on use under Paragraph 1 is justified, the Company shall not compensate for any damages incurred by the member due to the restriction.
    • 3. The Company may suspend the use of the Service for the relevant account until an investigation into the reasons listed in each of the following subparagraphs is completed:
      • 3.1 When a legitimate report is received that the account has been hacked or stolen
      • 3.2 When the user is suspected of engaging in illegal activities, such as using illegal programs or operating a workshop
      • 3.3 When provisional measures regarding the use of the Service are necessary due to other reasons equivalent to those listed in each subparagraph
    • 4. After the investigation under Paragraph 3 is completed, in the case of paid game services, the Company shall extend the member's usage time by the duration of the suspension or compensate the member with equivalent paid services or cash. However, this shall not apply if the member falls under any of the reasons listed in Paragraph 3.
    • 5. Even if a third party uses a member's character or account to violate the Terms and Conditions or Operation Policy, the member's own use of the Game Service may be restricted in accordance with the criteria in Paragraph 1.

    Article 19 (Reasons and Procedures for Restriction on Use)

    • 1. The Company shall determine the specific reasons and procedures for measures restricting use pursuant to Article 18, Paragraph 1, in its Operational Policy, taking into consideration the nature, severity, frequency, and consequences of the prohibited acts under Article 10.
    • 2. When the Company takes measures restricting use as stipulated in Article 18, Paragraph 1, it shall notify the Member in advance of the matters listed in each of the following subparagraphs. However, if urgent action is required, notification may be given subsequently.
      • 2.1 Reasons for the Restriction on Use
      • 2.2 Type and Duration of the Restriction on Use
      • 2.3 Method of Filing an Objection to the Restriction on Use

      • Article 20 (Procedure for Objection to Restriction on Use)

      • 1. If a Member wishes to object to the Company’s measure restricting use, the Member must submit an objection stating the reasons for objection to the Company via the Customer Center, in writing, by email, or by an equivalent method within 15 days from the date of receiving the notice of such measure.
      • 2. The Company shall respond to the reasons for objection via the Customer Center, in writing, by email, or by an equivalent method within 15 days from the date of receiving the objection form referred to in Paragraph 1. However, if the Company is unable to respond within this period, it shall notify the Member of the reason and the processing schedule.
      • 3. If the reasons for objection are deemed valid, the Company shall take appropriate measures.

      Article 21 (Payment)

      • 1. In principle, the imposition and payment of purchase fees for content shall follow the policies or methods determined by mobile carriers, open market operators, etc. Additionally, limits for each payment method may be granted or adjusted in accordance with policies determined by the Company or open market operators, or government guidelines.
      • 2. If you pay for the purchase of content in foreign currency, the actual amount charged may differ from the price displayed in the service's store, etc. due to exchange rates, fees, etc.

      Article 22 (Withdrawal of Subscription, etc.)

      • 1. A Member who has entered into a contract with the Company regarding the purchase of paid content may withdraw the subscription within 7 days from the later of the date of the purchase contract or the date the content becomes available for use, without incurring any separate fees or penalties. However, unless otherwise stipulated in operational policies, etc., any withdrawal of subscription or refund related to the use of the service must be applied for directly to the Company through the Customer Center.
      • 2. A Member may not withdraw the subscription pursuant to Paragraph 1 against the will of the Company in any of the following cases. However, in the case of a purchase contract consisting of divisible content, this shall not apply to the remaining portion of the divisible content that does not fall under any of the following cases.
        • 2.1 In the case of paid content that is used or applied immediately upon purchase
        • 2.2 In the case of content where additional benefits (goods, points, mileage, items, etc.) are provided, or in the case of bundled sales content where additional benefits have been used or partially used
        • 2.3 In the case of content where the act of opening can be considered as use or where utility is determined upon opening
        • 2.4 In the case of content provided free of charge by the Company or content acquired during the course of using the service
      • 3. In the case of content for which withdrawal of subscription is impossible pursuant to the provisions of each subparagraph of Paragraph 2, the Company shall clearly indicate this fact in a place easily recognizable by the Member, and shall take measures to ensure that the Member's exercise of the right to withdraw subscription is not hindered by providing a trial product of the relevant content (allowing temporary use, providing for trial purposes, etc.), or by providing information regarding the content if providing such is difficult. If the Company fails to take such measures, the Member may withdraw the subscription notwithstanding the grounds for restricting withdrawal of subscription specified in each subparagraph of Paragraph 2.
      • 4. Notwithstanding Paragraphs 1 and 2, if the content of purchased paid content differs from the description or advertisement or is fulfilled differently from the terms of the purchase contract, the Member may withdraw the subscription within 3 months from the date the content became available for use, or within 30 days from the date the Member became aware of or could have become aware of such fact.
      • 5. If a Member withdraws the subscription, the Company shall verify the purchase history through the platform operator or open market operator. In addition, the Company may contact the Member using information provided by the Member to verify the Member's legitimate reason for withdrawal and may request additional proof.
      • 6. If the withdrawal of subscription is made in accordance with the provisions of Paragraphs 1 through 4, the Company shall retrieve the Member's paid content without delay and refund the payment within 3 business days.
      • 7. When a minor enters into a content purchase contract on a mobile device, the Company shall notify the minor or their legal representative that the contract may be cancelled if there is no consent from the legal representative. If a minor enters into a purchase contract without the consent of their legal representative, the minor or their legal representative may cancel the contract with the Company. However, cancellation is not permitted if the minor purchased the content using property that their legal representative had permitted to dispose of within a specified scope, or if the minor deceived others into believing they were an adult or that they had the legal representative's consent.
      • 8. Whether a party to a content purchase contract is a minor is determined based on the mobile device used for payment, the information of the person executing the payment, and the name of the payment method holder. Additionally, the Company may request the submission of documents proving the identity of the minor and their legal representative to verify whether the cancellation is legitimate.

      Article 23 (Refund of Overpayments)

      • 1. The Company shall refund any overpayments to the Member in the event of an overpayment. However, if an overpayment occurs due to the Member's negligence without any intent or negligence on the part of the Company, the Member shall bear the actual costs incurred for the refund within a reasonable scope.
      • 2. Payments made through the Application shall follow the payment methods provided by the Open Market Operator. If an overpayment occurs during the payment process, a refund must be requested from the Company or the Open Market Operator.
      • 3. Communication charges (call charges, data charges, etc.) incurred due to the download of the Application or the use of network services may be excluded from the refund.
      • 4. Refunds shall be processed according to the refund policies of each Open Market Operator or the Company, depending on the type of operating system of the mobile device using the Service.
      • 5. To process the refund of overpayments, the Company may contact the Member using the information provided by the Member and may request the provision of necessary information. The Company will issue a refund within 3 business days from the date it receives the information necessary for the refund from the member.
      • 6. Content that the member acquires for free while using the service without making a paid payment, or content provided for free by the Company through internal or external partnership events, etc., is excluded from the refund.

      Article 24 (Termination of Contract, etc.)

      • 1. Members may terminate the Service Agreement at any time by withdrawing their membership if they no longer wish to use the Service. Upon membership withdrawal, all game usage information held within the game service will be deleted and cannot be recovered, and matters regarding the processing of personal information shall be governed by the Company’s Privacy Policy.
      • 2. If there are serious reasons that make it impossible to maintain this Agreement, such as a member engaging in acts prohibited by these Terms and Conditions and the accompanying Operation and Service Policies, the Company may suspend the use of the Service or terminate the Service Agreement for a specified period after providing notice a reasonable period in advance. However, if there are urgent reasons, such as a member violating current laws or causing damage to the Company through intent or gross negligence, the Service Agreement may be terminated immediately without prior notice.
      • 3. To protect the personal information of members who have not used the Company’s services for one consecutive year from the most recent date of service use (hereinafter referred to as “Dormant Account”), the Company may terminate the Service Agreement and take measures such as the destruction of the member’s personal information. In this case, the member will be notified of the fact that measures such as contract termination and destruction of personal information will be taken, and of the personal information to be destroyed, at least 30 days prior to the date of action.

      Article 25 (Compensation for Damages)

      • 1. If the Company or a Member causes damage to the other party by violating these Terms and Conditions, they shall be liable to compensate for such damage. However, this shall not apply if the suspension of the Service is for operational purposes and has been announced in advance, or if there is no intent or negligence.
      • 2. In cases where the Company enters into a partnership agreement with an individual service provider to provide individual services to a Member, and the Member has agreed to these Terms and Conditions for Individual Services, the individual service provider shall be liable for any damages incurred by the Member due to the intent or negligence of the individual service provider.
      • 3. If a paid service purchased by a Member from the Company is lost due to reasons attributable to the Company, the Company shall restore it to its state prior to the loss. If restoration is impossible or difficult, the Company shall provide a paid service of similar value of the same type. However, if providing a paid service of similar value of the same type is impossible or difficult, the Company shall refund the purchase price of the paid service.

      Article 26 (Exemption from Liability)

      • 1. The Company shall not be liable for the provision of services if it is unable to provide services due to natural disasters or force majeure equivalent thereto.
      • 2. The Company shall not be liable for damages arising from maintenance, replacement, regular inspection, construction, or other similar reasons regarding service facilities. However, this shall not apply in cases caused by the Company's intent or negligence.
      • 3. The Company shall not be liable for any disruption in the use of the Service caused by the Member's intent or negligence. However, this shall not apply if the Member has unavoidable or justifiable grounds.
      • 4. The Company shall not be liable for the reliability, accuracy, etc., of information or materials posted by the Member in connection with the Service, unless there is intent or gross negligence.
      • 5. The Company has no obligation to intervene in transactions or disputes arising between a Member and other Members or third parties through the Service, and shall not be liable for damages resulting therefrom.
      • 6. The Company shall not be liable for damages incurred by a Member in connection with the use of services provided free of charge. However, this shall not apply in cases caused by the Company's intent or gross negligence.
      • 7. The Company shall not be liable for any failure to obtain expected profits or any loss incurred by the Member through the use of the Service.
      • 8. The Company shall not be liable for any loss of in-game experience points, ranks, items, game currency, etc., incurred by the Member. However, this shall not apply in cases caused by the Company's intent or negligence.
      • 9. The Company shall not be liable for third-party payments arising from the Member's failure to manage mobile device passwords, passwords provided by open market operators, etc. However, this shall not apply in cases caused by the Company's intent or negligence.
      • 10. The Company shall not be liable if the Member is unable to use all or part of the functions of the content due to a change in mobile device, a change in mobile device number, a change in operating system (OS) version, overseas roaming, a change in telecommunications carrier, etc. However, this shall not apply in cases caused by the Company's intent or negligence.
      • 11. The Company shall not be liable if the Member deletes content or account information provided by the Company. However, this shall not apply in cases caused by the Company's intent or negligence.
      • 12. The Company shall not be liable for any damages incurred by a Temporary Member as a result of using the Service. However, this shall not apply in cases caused by the Company's intent or negligence.
      • 13. The Company shall not be liable for any failures caused by errors in the Member's mobile device, problems arising from the Member's inaccurate entry of relevant information, failure to reflect or enter changes, or any other disruption in the use of the Service caused by the Member's intent or negligence. However, this shall not apply if the Member has unavoidable or justifiable grounds.
      • 14. The Company shall be exempt from liability for any problems arising from the Member's computer environment or for problems arising from the network environment where there is no intent or gross negligence on the part of the Company.
      • 15. The Company shall not be liable for any issues arising from accessing and using the Service in unauthorized countries or regions.

      Article 27 (Notice to Members)

      • 1. When the Company provides notice to a member, it may do so via the member's email address, electronic memo, message within the game service, text message (LMS/SMS), community announcement, telephone, or written notice.
      • 2. When the Company provides notice to all members, it may substitute the notice under Paragraph 1 by posting within the game service for at least 7 days or by presenting a pop-up screen, etc.

      Article 28 (Jurisdiction and Governing Law)

      • These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Korea. In the event that a lawsuit is filed due to a dispute arising between the Company and a Member, the competent court shall be the court determined in accordance with the procedures prescribed by relevant laws.

      Article 29 (Handling of Member Grievances and Dispute Resolution)

      • 1. The Company shall provide guidance on how to submit opinions or complaints within the game service or on the linked screen, taking into consideration the convenience of Members.
      • 2. If an opinion or complaint raised by a Member is objectively recognized as legitimate, the Company shall process it promptly within a reasonable period. However, if processing takes a long time, the Company shall notify the Member of the reason for the delay and the processing schedule by announcing it within the game service or in accordance with Article 27, Paragraph 1.
      • 3. If a dispute arises between the Company and a Member and mediation is conducted by a third-party dispute mediation agency, the Company shall faithfully provide proof of the measures taken against the Member, such as usage restrictions, and may comply with the mediation of the mediation agency.

      Addendum

      • These Terms of Use are effective as of May 19, 2026.
      • Date of Announcement: May 19, 2026
      • Effective Date: May 19, 2025